See how your agent performs.
Conversation volume, resolution rates, sentiment, and guardrail triggers—all in one place. Use the dashboard to improve your agent and prove ROI in weeks, not months.
Volume & resolution
Track conversations by channel and see how many are resolved without human handoff.
Sentiment & escalation
Spot negative sentiment and escalation patterns so you can tune tone and flows.
Actions & guardrails
See a per-conversation timeline of what the agent actually did—lookups, refunds, bookings—and when guardrails or policies were applied.
Instant ROI metrics
Out of the box, track deflection rate, conversations resolved without humans, and time saved—so you can quantify impact in weeks, not quarters.
Transparent observability
Every conversation comes with an action log. Operators can see which tasks were executed, which policies fired, and why a particular decision was made.
Lifetime value lens
Slice metrics by customer segment to see which cohorts the agent retains, reactivates, or upgrades—so you can design journeys that grow LTV.