Let your agent answer the phone.
Blaigent connects to your phone number so customers can speak naturally. The same agent brain that powers chat and WhatsApp now answers calls, understands intent, and executes tasks—without IVR trees.
Real-time visualization of your caller’s voice level. Blaigent listens, detects language and tone, and responds in kind.
Polish, English, and beyond
Detects the caller’s language each turn (e.g. Polish, English, Ukrainian, Russian) and responds in the same language. If they switch from Polish to English mid-conversation, the agent follows.
- Per‑turn language detection
- Twilio speech & TTS language aligned with the agent
- Built for any business with multilingual customers — from solo operators to multi-region enterprises
Understands tone, not just words
Sentiment signals help the agent hear when someone is upset, disappointed, or happy—and respond with the right tone, escalate to a human, or slow down explanations when needed.
- Takes into account anger, frustration, curiosity
- Adapts wording and pace
- Escalates to Live Assist (coming soon)
Same brain as chat & WhatsApp
Voice is just another channel. Calls share the same conversation memory and business rules as web chat and WhatsApp, so customers never have to repeat themselves.
- Unified Agent Data Platform vision
- Cross-channel history per customer
- Ideal for “call us or message us” experiences